We will offer a full refund (excluding shipping) on items returned within 14 days of receipt of delivery. 

  • The items must be unused and undamaged. 
  • In the interests of hygiene we do not accept the return of earrings. 
  • The 14-days period shall begin to run after receipt of delivery (e.g. via e-mail), but in any event no earlier than the product have been received by the customer. 
  • SAHZOH is unable to refund customs duties and sales taxes for orders sent to destinations outside of the EU. 
  • Email us at to organise the return.